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Training and Information

Getting started with HERO® 2020

Before you dive in to your HERO® 2020 training, take a few minutes to familiarize yourself with your device. You should thoroughly read your user guide, watch training videos, and practice with our inert training cartridges before using your HERO® 2020 in the real world. In the heat of the moment, training is what keeps you moving! Practice, prepare, and be ready for anything. If you haven’t yet, take a moment to secure your warranty by registering your product.

Before You Begin

  • Use training cartridges for practice only
  • Practice outdoors, or at an indoor shooting range with permission
  • Secure your target to a solid object or wall
  • Payloads contain dye, quickly rinse with water to prevent staining
  • Do not aim or fire towards homes, people, animals, cars, etc.
  • Clear the area of people and animals before practicing
  • Read your user manual and watch training videos before training

hero® 2020 Videos

Trigger Overview

Before you begin, practice trigger pulls without a cartridge.

Safety and Warnings

Dan reviews safety warnings and information for the HERO® 2020.

Product Overview

Review of the components and features of the HERO® 2020.

Battery and Charging

Your HERO® 2020 comes with a mini USB charging cable and battery.

Changing Cartridges

It’s easy to swap cartridges, Dan shows you how in this video.

Safety and Firing

Dan demonstrates how to disengage the safety and fire the HERO® 2020.

First Aid

If exposed to the active ingredient, follow the steps in this video to treat.

How PAVA Works

Dan discusses how the active ingredient in HERO® 2020 works to stop attackers.

Training Cartridge

Dave shows us the training cartridge for the HERO® 2020.


hero 2020 Resources

User Guide
Lost your user guide? No problem, download the latest version here!

Fact Sheet

View the features and specs of 2020 with this fact sheet.


Learn more about PavaBall with this fact sheet.


Questions or Comments?

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